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Salesforce Certification Exam: A WebCam for your Exam

Posted on November 25, 2020March 1, 2021 by TechieZach

This blog was originally posted to medium before I launched TechieZach. I am reposting this here so I may house content all in one place. This blog is specifically for recommending a Salesforce Webcam for your Salesforce certification exam.

I’ve started to think about blogging lately, but I’m stumped about what to blog about, and honestly, a little bit intimidated as writing is not my best skill.

The problem at hand – no more in-person Salesforce Certification Exams!

With the #Coronavirus lock-down expanding globally, this is causing Salesforce community members to encounter their local testing centers closing down. This is impacting the ability to schedule Salesforce certification exams.

https://twitter.com/_AleksM/status/1239439849746124800?s=20

These recent events may force individuals into uncharted territory for themself: Taking a Salesforce certification exam remotely!

So after I saw this tweet on a Merivis thread

https://twitter.com/BiermannPhyllis/status/1239382529909587968?s=20

I wondered, do others have recommended cameras that they have used successfully to take a Salesforce certification exam? Of course, you could figure this out yourself, by checking out these articles on specifications required:Kryterion Support

Salesforce Certification Trailhead Logo and Image on the Salesforce Trailhead website

A camera with a heavy base and flexible neck allows for easier placement. The webcam you choose must meet the following criteria:

The Key Details for a Salesforce Certification Exam:

  • Minimum Video Resolution of 720p with a frame rate of 30 fps
  • High Speed USB 2.0 connection — Plug and Play preferred
  • Cord length of 6 ft (2 m) or more
  • Manual focus ring
  • No auto zoom or auto focus allowed. These features must be turned off.
  • Built-in microphone

The following are not acceptable as camera alternatives:

  • Digital cameras/camcorders
  • Smartphones (Sorry no Iphones!) 
  • GoPros
  • Tablets
  • Playstation Eye/Camera
  • Eye Toy
  • Kinect
  • Additional laptops/computers

On the other hand, I prefer to read recommendations. Thus, who better to ask than the Salesforce community? Time to find the best webcam for salesforce certification exams and to schedule your salesforce exam remotely!

Ok what cameras do folks recommend for taking @salesforce certifications remotely? Looking for recommendations based on true and tried success!

— Zachary Banks (@TechieZach) March 16, 2020

After 24 hours later, there have been 6,000 impressions, and a couple of hundred engagements. Great, there is a level of interest here on Salesforce webcams for remote certification exams!

Image showing impressions of tweet made from TechieZach on twitter about webcams for your Salesforce Certification exam
As of 03–16–20, 24 hours later, there had been 6k Impressions, and a couple hundred engagements. Ok there is a level of interest here on webcams!

A lot of folks mention in the thread how you don’t need the fanciest webcam, some stacking on books, using a USB extension cable, or meeting another part of the external view requirement through creative methods. Some folks use the camera for other purposes, so they may choose to invest more. I’ve gone ahead and found the camera folks mentioned on the thread, linked them below, and added some high level details for quick-scrolling.

Salesforce Webcams for Salesforce Certification exams

Forward-Looking Statement Time: Please be cautious of making a purchasing decision for a webcam based on tweets on the web, and you should do your own research in ensuring the Webcam matches the guidelines as specified by Kryterion and Trailhead support. This blog post is a compilation of tweets from the community on what has worked for them in taking the Salesforce exams remotely. When you buy something using the retail links in my blogs, I may earn a small commission.

I hope this blog post helps you in taking a Salesforce Exam remotely if you so desire. All of the links I’ve found are on Amazon, but i’m sure you can find the products on other websites. Without further a-do, here is the list of Salesforce webcams for Salesforce certification exams:

Logitech C270 —$39 USD as of 11–24–2020

This was $17.49 when i bought it in February but it looks like the prices went up for #coronavirus. @Target has it for $25. https://t.co/N1TuLdCUMK

— BZ (@bzaveri) March 16, 2020

I bought a $20 Logitech usb camera and put it on a bookshelf or the back of a dining room chair to give me the proper angle.

— ⚡️ ☁️ Michelle Hansen ☁️ ⚡️ (@mehansen82) March 16, 2020

This is the one I have and it worked great, plus it'sinexpensive. I just set it on a box at the end of my desk. https://t.co/avOMtKGzIa

— Jeanette Jett (@JeanetteJett) March 16, 2020
Logitech C270 recommended for Salesforce Certification Exams
Logitech C270 Webcam

It looks like the cheapest webcam on the list has seen a price increase due to the coronavirus. You may be able to find this webcam at other retailers through a quick google search. This seems very well-liked by the community and is quick and simple to setup.

Kryterion does have a disclaimer about this camera, so you may have additional work to set this up:

Please Note: Driver issues with Internet Explorer and the Logitech C920 and C270 cameras have caused delayed video loading, which may negatively impact your exam experience. It may be beneficial to download the latest webcam drivers prior to launching your exam.

Logitech C920 S HD Pro— $130~160 USD as of 11–24–2020

I have not yet used this for online testing, but I use it for meetings every day. The picture is clear and the microphone works really well. It is easy to angle downward at my desk pic.twitter.com/s39fptLuxj

— Jamie Grettum (retired account) (@Jamie_Grettum) March 16, 2020

I use this one as well. Not sure of the model number. Make sure you have a USB extension cable.

— Ward G (@old_nick) March 16, 2020
https://twitter.com/amandalnelson/status/1239613568779259904?s=20
Logitech C920 is recommended for Salesforce Certification Exams and for streaming

This subtweet thread had quite a few people recommending this camera model. Depending on the exact model (Standard vs Privacy) you decide to pursue, you could see an increase of about $30 USD. I really would enjoy having the privacy option!

Here is the link to the non-privacy shutter version.

Kryterion does have a disclaimer about this camera, so you may have additional work to set this up:

Please Note: Driver issues with Internet Explorer and the Logitech C920 and C270 cameras have caused delayed video loading, which may negatively impact your exam experience. It may be beneficial to download the latest webcam drivers prior to launching your exam.

Papalook 1080P PA452 Webcam — $40 USD

I've used this one for 7 certs https://t.co/wraXPvaxbB

— Janet White 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@glasgowjan) March 16, 2020

I've used a PapaLook that was slightly less expensive than Logitech but still had great resolution so I can use it for filming too. I have it taped to a floor light with a flexible reading lamp so I can adjust it easily. It's worked for 4 exams so far and counting!

— Vicki Moritz-Henry (@VickiHenry63) March 16, 2020
Papalook PA 452 is recommended for your Salesforce Certification exam
Papalook PA 452 Webcam Camera

This does not appear to be compatible with Mac Operating systems, something to keep in mind if you are a Mac User. Maybe this will work with bootcamp? This option is out for me, but is an option for others!

Microsoft LifeCam HD-3000 for Business — $64 USD as of 11–24–2020

https://twitter.com/cloudmaritimes/status/1239523795666427909?s=20
Microsoft lifecam is also recommended for your Salesforce Certification exam

I’ve used a Microsoft Camera in the past, and it seems this one is quite simple to setup and has pleasant reviews. It seems cameras do not need to be anything fancy.

My Verdict —

Well I had heard on the thread that Bob from Appirio, the Salesforce Consultancy firm where I work, had recently upgraded a lot of folks to a specific webcam. I was told to reach out to him.

Same. Ask Bob in IT. Appirio has one they lend out that folks say works well.

— Mike Martin (he/him) (@mikemartin__c) March 16, 2020

This caused some confusion on the thread….

Oh … Bob is a real person! I thought Mike was just making a joke.

— Eric Dreshfield (He/Him) (@ericdresh) March 16, 2020

Bob confirmed he is real… #BobIsReal

Lol, yep I’m real. We actually upgraded to the Logitech cams that streamers are using with mini- tripods on them. We got them for a pretty good deal. Before that we were using these ones that were similar to the cyclops look with a bendable body, but they started to go bad on us.

— Bob Jones (@MalenkoMC) March 16, 2020
https://twitter.com/appirio/status/1239558796302827522?s=20

And he confirmed when I asked him at work the recommended Webcam is the Logitech C920. So Bob and the Salesforce Community both seem to really like the 920, it has a great cable, appears to work with Mac, pretty convincing to me!

Internally we discuss webcams for your Salesforce certification exam

Well I like streamers, I like Bob, I like the Salesforce Community, and the camera appears to meet the requirements for many. That will be the model I decide to buy, and I’m going to monitor for restocks on the privacy model. It appears webcams are in fact selling out!

Anyways, thanks for reading my first blog, it was a lot of fun. Which camera are you going to buy, or is there another one that isn’t included in this list? Maybe my next one will be to talk about my workstation setup for taking an online exam!

Check out another blog i’ve posted about the Salesforce Spring 21 Release Notes or why I rebranded myself in the Salesforce industry.

About the Author

Zachary Banks is a Salesforce MVP, Certified Architect & Consultant, and Advisor. He focuses on helping Salesforce AppExchange companies & system integrators understand the Salesforce Market, and assists Salesforce Customers with their Salesforce implementation.

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